Employee engagement in Banking sector

                         Introduction - Employee engagement Employee engagement is an area of organisational practice that has been located within the subject of people or HR management but is increasingly viewed in a wider organisational context because of its positive impact on a range of business, service or operational outcomes. Its definitions include emotional and rational factors; concerning enthusiasm, passion, satisfaction, confidence, empowerment and positivity of attitudes.  It relates to a person’s ‘preferred self’ in behaviour which promotes connections to work and to others. The analyses suggest that employee engagement, as part of an overall employee experience, is connected to both the job and the organisation and is an active, work-related state. Amongst the terms that have been used to describe employee engagement are, on the one hand, positive, fulfilling, work-related state of mind characterized by vigour, dedication, and absorption; or on the other as energetic inv